Our Reviews

Kathy DeGraw
Kathy DeGraw
Customer

Hi Danielle! I wanted to send a quick note to once again thank you for being so wonderful to work with when purchasing our Jacuzzi. We are so grateful that you recommended the older floor model J-280, which both suited our needs and our budget. Thank you for understanding what we wanted and helping us get there!

 
We have been in the spa every day (at least once) since it was set up. We’ve hosted family and friends and just love it so dang much.
 
Thank you thank you thank you!
 
Warm wishes for a happy summer,
Kathy DeGraw

Cathy
Cathy
Dear Service Dept.
Just an update to let you know that our pool program is working once again. Many thanks for sending Jonsi yesterday. He is wonderful and we feel the pool is working just great.
Thank you again,
Cathy
Richard Carey
Richard Carey
Customer

Ed did a most thorough inspection of the pool and all of its equipment on a home that I am purchasing.  His report was very detailed including pictures of everything he inspected.  What also impressed me was the time he took to explain his report to me and answer all questions that I had.  I would recommend his service to anyone in need of a pool inspection.

Diane Keenoy
Diane Keenoy
Customer

We used Rin Robyn for all of our supply needs for our hot tub.  They also had covers made for our hot tub and made the process so easy!  We needed our last new cover when we put our house on the market and they worked hard to get it done and delivered during a pandemic, no less!  You can't go wrong with their service!

Alex Pappas
Alex Pappas
Customer

Always have a great experience with James and the Rin Robyn Pools team! Great service and great products

MSherm Vlogs
MSherm Vlogs
Customer

We are new hot tub owners and had some owner/operator issues in the beginning.  The guys at Rin Robyn have been so helpful and patient through our learning curve.

We are so happy with the service and friendly response!

Highly recommend!

Buzz Aldrin
Buzz Aldrin
Customer

Rin Robyn pools is a great addition to our community.  A friendly staff, with lots of supplies in stock. I have been getting my water tested there since they opened. This sunday I showed up a few minutes after they closed and they were kind enough to accommodate me. And I love the way they refurbished the vintage gas station into a pool store.

Chris Hansen
Chris Hansen
Customer

I usually don't take the time to write reviews, but after dealing with Rin Robyn for many years, I thought it was time. They have opened, closed, repaired and serviced our pool for the better part of the past decade. By no means are they the cheapest, but they answer every question, and have resolved every issue we have had. Knowing they will be there in the fall and again in the spring is worth a few extra bucks in my opinion. Thanks for keeping us swimming!

Jorge Rodriguez
Jorge Rodriguez Customer

Always responsive and dependable.
Time is a commodity and they always value my time.
Good people to do business with.
Keep up the good work!👍🏻👍🏻

Danny Powell
Danny Powell
Customer

Always my go to store to buy liquid chlorine, fresh batches every few weeks and better price than big box stores.

Linda Ayres
Linda Ayres
Customer

Thank you for giving me the opportunity to recommend Rin Robyn Pool Store Rte 46E Hackettstown NJ.
I started using Rin Robyn faithfully last year after I opened my pool for the second season and the water was black with algae and bacteria.
The Pool techs at the store patiently over a couple of weeks of testing and treating helped me get my Pool water crystal clear.
When I had pump issues they were able to explain to me what was going on.
They are so CustomerCare oriented I wouldn’t go anywhere else.

FRANK JANKOWSKI
FRANK JANKOWSKI
Customer

Great place helpful and friendly will be buying all my egg  eccesory from here

Robert Barnett
Robert Barnett
Customer

honest, reliable, freindly staff been going here since i was a kid  all your pool and spa needs

Oliver Guzman
Oliver Guzman
Customer

Staff is super friendly and they always have items needed for pool care in stock.

Jeffrey Johnson
Jeffrey Johnson
Customer

Very knowledgeable staff for water testing and associated chemical treatment options

David Legemaat
David Legemaat
Customer

Really helpful and knowledgeable staff.

Mike “DaGweeds” Guida
Mike “DaGweeds” Guida
Customer

Extremely helpful in finding a solution that was out of the ordinary! Will always go back!

Rick M
Rick M
Customer

Nice team and knowledgeable

DOYRAN LLC
DOYRAN LLC
Customer

always helpful and great service

Wade Kirby
Wade Kirby
Customer

They provide great customer service!

Robert F. Hefferman
Robert F. Hefferman
Customer

For pools and supplies, you need to see Rin Robyn.

Gary Hohne
Gary Hohne
Customer

A great company with tremendous experience!

Sharon Loiterman
Sharon Loiterman
Customer

We used Rin Robyn Pools to help us maintain our pool in excellent condition. They analyzed out pool water and identified what we needed to do to keep our pool water clean and clear!

Nicholas Tufaro
Nicholas Tufaro
Customer

Good vendor providing expertise on alternate natural design solutions for swimming pools beyond chlorine.

Jeff Steinberg
Jeff Steinberg
Customer

Highly responsive & collaborative. Knows not just how to create a beautiful design, but as importantly can implement it as well. Completely joy to work with and every project has been fun!

Yvette Long
Yvette Long
Customer

James and Robyn are honest business people who provide state of the art products and services. They do a lot to support community where they live and do business.

Shira Jaffe
Shira Jaffe
a year ago
Great experience buying our hot tub at Rin Robyn. We worked with Rich, who is incredibly helpful, knowledgeable, and made the process so smooth and easy! Highly recommend
David Foran
David Foran
7 months ago
I can not say enough about the beautiful tiling job that Jose and his team did on our pool. They were professional, super courteous, and and definitely skilled artisans. I am very satisfied and will certainly turn to Rin Robyn for future repairs and services. --David
Brett Roberts
Brett Roberts
a year ago
What a great company!! Incredibly responsive, super loyal and efficient. They are very hands on and want to make sure everything is perfect at every step of the process. We bought our Jacuzzi from them a few weeks back and it is a game changer. Honestly, I have never dealt with a company that embraces the values of customer service like they do. Honest and integrity are the words that you need know that they own. You buy a product from them know that you will be treated like family. This was a simple decision choosing Rin Robyn Pools. Happy to be part of the Rin Robyn family!!
Ralph Balzano
Ralph Balzano
a year ago
Rich from the Chester location was kind enough to open the store as he was on his way out due to closing time. He was so professional and took his time to show my wife and I all different kinds of hot tubs without pressuring us to buy. He showed all all sizes and models and had great feedback on all. Three days later I owned a beautiful hot tub. He continued to follow up everyday to make sure I had no questions. Rick also recommended a great electrician to complete type job. By far an awesome experience for me a the family.
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